Terms of Service

Article 1 (Purpose and Scope)

• 1.
  These terms set out the rights and obligations between us and users when you use the Service.
• 2.
  We may set separate rules for the Service, such as the play guide, explanations of game rules, and notes shown on screen. Separate rules form part of these terms.
• 3.
  If a separate rule conflicts with these terms, these terms prevail.

Article 2 (Definitions)

In these terms, the following words have the following meanings.

• 1.
  "User" or "you": a person who has registered an account on the Service
• 2.
  "Account": the record we keep for each user who registers to use the Service
• 3.
  "Village": a place where participants gather to play a game. There are ranked villages and casual villages
• 4.
  "Ranked match": a match where players are matched automatically and the result counts toward their rating
• 5.
  "Casual match": a match where the person who created the village chooses the settings. It does not count toward ratings
• 6.
  "Anonymous village": a village where participants are shown under aliases during and after the game
• 7.
  "Content": information you send to the Service, such as text and your profile. It does not include voice
• 8.
  "Action": a measure we take against a breach of these terms, as set out in Article 17
• 9.
  "Staff": our officers, employees and other personnel whom we have put in charge of reviewing reports and taking actions

Article 3 (Agreeing to These Terms)

• 1.
  Before you use the Service, you agree to these terms and the Privacy Policy on the registration screen.
• 2.
  If you are under 18, get consent from your parent or guardian (your legal representative, such as a person with parental authority) before you register.
• 3.
  When you register, a service agreement on these terms is formed between you and us.

Article 4 (Who Can Use the Service)

• 1.
  You must be 13 or older to use the Service. If you are under 13, you cannot use it even with a parent's or guardian's consent.
• 2.
  If you are under 18, you must have your parent's or guardian's consent.
• 3.
  By registering, you confirm that you meet the conditions in the two paragraphs above.
• 4.
  If we find that you lied about your age or your parent's or guardian's consent when you registered, we may suspend or delete your account.
• 5.
  If we find that a person under 13 has registered, we will delete that account.

Article 5 (Invitations and Registration)

• 1.
  Registration is currently by invitation only. To register, you need a registration invite link issued by a user or by us.
• 2.
  How many people each user can invite, and how many people can use an invite link and for how long, are set out in the play guide.
• 3.
  We record who invited you, and we show it on your profile. If we invited you directly, your profile shows the inviter as "the Ginro team".
• 4.
  Do not buy or sell invite links, and do not hand them out to the general public.
• 5.
  We may refuse a registration in any of these cases:

  • (1)
    The registration contains false information
  • (2)
    The person has received a permanent ban in the past
  • (3)
    The person does not meet the conditions in Article 4
  • (4)
    Any other circumstance similar to the items above
• 6.
  We may pause registration for a time or set a limit on how many people can register.

Article 6 (Managing Your Account)

• 1.
  Each person may have one account.
• 2.
  You log in with a verification code sent by email or with a Google account. You are responsible for managing your email address and Google account.
• 3.
  You may not let anyone else use your account, and you may not transfer, lend or sell it. Your account cannot be inherited.
• 4.
  We treat anything done through your account as done by you. This does not apply if your account was misused because of something we are responsible for.
• 5.
  If you think someone else may be using your account, contact us right away.

Article 7 (What the Service Provides)

• 1.
  The Service provides the following features:

  • (1)
    Werewolf games played while talking by text and voice (ranked matches and casual matches)
  • (2)
    Ratings and rankings
  • (3)
    Spectating
  • (4)
    Following, blocking, and invitations to villages
  • (5)
    Game logs and history
  • (6)
    Public profiles and achievements
• 2.
  To improve the Service, we may change features, rules, roles, how ratings are calculated, and other parts of the Service. Rule changes do not apply to games already in progress.
• 3.
  We will give notice in advance of any change that has a major effect on users.

Article 8 (Fees)

• 1.
  The Service is free.
• 2.
  You pay for the devices and internet connection you use to access the Service.
• 3.
  If we start paid features in the future, we will set out their details and conditions separately and give notice in advance.

Article 9 (Voice and Text Conversations)

• 1.
  We do not record voice during games, and we do not transcribe it. We only relay voice between participants.
• 2.
  We record text during games (including private chats such as those for werewolves, masons and eliminated players), votes, and the use of abilities. We use these records to run the game, to show the log after the game, and to review reports.
• 3.
  Our staff read the text conversations in the records above only when a user who reports something agrees, at the time of the report, to send us the record of the conversation they could see in that game. Staff read only what was sent, and only to review that report and any appeal against an action taken on it. This does not apply to records that anyone can read under paragraph 7.
• 4.
  Staff read the records of votes and the use of abilities to the extent we need them for the following purposes:

  • (1)
    Reviewing reports and appeals
  • (2)
    Investigating breaches of these terms and cheating
  • (3)
    Investigating outages and correcting game results
• 5.
  Staff read records only as far as the case they are handling requires. We keep a record of who read which game, when, and why.
• 6.
  While a game is in progress, even staff cannot see hidden roles, private night chats, or votes and ability actions that are not yet final.
• 7.
  After a game, its participants and spectators can read its records (the log). The records of a ranked game, and of a casual game whose creator set the log visibility to "Public", can be read after the game ends by anyone who opens that village's page, even without signing in. We tell users this on screen before they join. The Privacy Policy sets out how long we keep the records.
• 8.
  We cannot technically stop other users from recording voice or the screen on their own devices.

Article 10 (Anonymous Villages)

• 1.
  In an anonymous village, we do not show display names, avatars, profiles or invitation relationships. We show aliases instead. The aliases stay in place in the history after the game ends.
• 2.
  Anonymity in an anonymous village hides the information shown on screen. Other participants may still recognize you by your voice or the way you talk.
• 3.
  Even in an anonymous village, when we review a report, staff link the alias to the account to the extent the case requires. We do not tell the person who reported which account the other person has.

Article 11 (Rights in Your Content)

• 1.
  You keep the copyright in Content you post.
• 2.
  You give us a free right to use your Content to the extent needed to provide, display, operate, improve and promote the Service. This right includes copying, storing and displaying it, and converting its size or format. We do not use your Content beyond this scope.
• 3.
  The right in the previous paragraph does not include a right to sell your Content outside the Service or to let third parties use it.
• 4.
  You will not exercise your moral rights against us or anyone we grant rights to. This applies only to uses within the scope of the previous paragraphs.
• 5.
  You guarantee that your Content does not infringe the rights of any third party.

Article 12 (Profiles and Avatars)

• 1.
  You can set a display name, user ID, bio, social media account names and an avatar. You make your avatar from art parts that we provide; you cannot upload images.
• 2.
  When and how often you can change each of these is shown on the Service's screens and in the play guide.
• 3.
  We may change your avatar, or ask you to make it again, when we need to in running the Service.

Article 13 (Public Information)

• 1.
  Anyone who opens the Service can see the following:

  • (1)
    Public profiles (display name, user ID, avatar, bio, social media account names, achievements, record by role, rating and rank, who invited the user, and the lists of people they follow and who follow them)
  • (2)
    Rankings
• 2.
  Games in anonymous villages are not included in the record by role.
• 3.
  Only the participants and spectators of a game can see its history (participants, role assignments, votes, ability use, and text chat). However, after the game ends, anyone who opens the village's page can see the history of a game made public under Article 9, paragraph 7.
• 4.
  A profile lists the games the user played that anyone can see, with the day each ended, the role and the result. The play guide explains which games are listed. You can hide this list from others in settings.
• 5.
  We show your online status to your followers. You can hide it in settings.
• 6.
  Other users or third parties may save or repost information that is public. Do not post anything you do not want to make public.

Article 14 (Prohibited Conduct)

You must not do any of the following on the Service.

• 1.
  Hurting others

  • (1)
    Defamation, insults, threats, harassment or stalking
  • (2)
    Discrimination based on race, ethnicity, nationality, gender, sexual orientation, disability, religion or similar grounds, or words and actions that stir up discrimination
  • (3)
    Sexual content, graphic violence, or content that encourages suicide or self-harm
  • (4)
    Infringing the honor, privacy, likeness, copyright or other rights of others
• 2.
  Personal information and meeting people

  • (1)
    Posting information that can identify a person, such as your own or someone else's real name, address, phone number, school, workplace or photo of their face
  • (2)
    Getting other people to reveal their personal information, or collecting it
  • (3)
    Using the Service to find a date or to meet people in person, or inviting others to do so
  • (4)
    Recording another participant's voice or text without their consent and publishing it outside the Service
• 3.
  Deception and nuisance

  • (1)
    Impersonating another person or our staff
  • (2)
    Posting the same message over and over, posting large amounts unrelated to the game, or trolling
  • (3)
    Advertising, sales pitches, or recruiting for religious or political groups
  • (4)
    Repeatedly pushing others to go to sites or contact channels outside the Service
  • (5)
    Making false reports, reports meant to harass, or organized mass reports
• 4.
  Abusing the system

  • (1)
    Unauthorized access, or using someone else's account
  • (2)
    Putting excessive load on the Service
  • (3)
    Exploiting bugs, or spreading a bug you found without telling us
  • (4)
    Automating play with programs, or using a modified client
  • (5)
    Reverse engineering, except where the law allows it
  • (6)
    Collecting large amounts of information from the Service by automated means (scraping)
• 5.
  Other

  • (1)
    Anything that breaks the law or public order and morals, or that leads to crime
  • (2)
    Trading accounts, invite links, ranks or similar things for money or goods, or advertising such trades
  • (3)
    Creating another account to avoid an action
  • (4)
    The conduct in Article 15
  • (5)
    Helping or encouraging any of the conduct above
  • (6)
    Any other conduct similar to the items above

Article 15 (Conduct That Undermines Fair Play)

Werewolf is a game built on the difference in what each participant knows. You must not do any of the following in a game.

• 1.
  During a game, exchanging hidden information with other participants in that game outside the Service (in other call apps, on social media, on streams, and so on)
• 2.
  Watching a stream or broadcast of a game you are playing in to learn information you should not have
• 3.
  Passing information to participants still in the game after you have been eliminated
• 4.
  Arranging with other participants in advance to fix the result or ratings
• 5.
  Joining the same game with more than one account
• 6.
  Losing on purpose, abandoning a game, or never speaking or voting at all
• 7.
  Taking a picture of your role screen or ability results and showing it to others

Article 16 (Reports)

• 1.
  If you see conduct that breaks these terms, you can report it from the game screen, the game history or a profile.
• 2.
  When you report something in a game, we ask you to agree to send us, for the review, the record of the conversation you could see in that game around the message or moment you are reporting. Without that agreement, you cannot send a report about a game. We preserve the record you send for the review.
• 3.
  We do not record voice. For a report about voice, we record only the game, the day and phase, a rough time when it happened, and any details the reporter adds. We do not treat this report as evidence on its own. We judge it together with information we can check.
• 4.
  We do not tell the reported person who reported them.
• 5.
  We let the reporter know when we receive the report and when we have finished handling it. We do not tell them what action we took against the other person.
• 6.
  If someone has infringed your copyright or other rights, send a report or contact us as set out in Article 29.

Article 17 (Actions Against Breaches)

• 1.
  If you break these terms, or if we strongly suspect you have, we may take one of the following actions, depending on how serious the breach is:

  • (1)
    A warning
  • (2)
    A suspension for a set period
  • (3)
    A ban with no set end ("permanent ban")
  • (4)
    Deleting Content or bios, or changing display names
• 2.
  We do not decide on an action based only on the number of reports. Staff decide based on the records they can check.
• 3.
  While you are suspended, you cannot join games, create villages, spectate, follow people, invite people or change your profile. You can still log in, view your past history, appeal and delete your account.
• 4.
  If you are suspended during a game, you are removed from the game at that point.
• 5.
  We tell you about an action by an in-app notice. The notice gives the reason, the date and time of the conduct and the game (if any), the action, and when it starts and ends. It does not reveal who reported you or other users' private information.
• 6.
  If one person has been using more than one account, we may take action against all of them.
• 7.
  To stop a person with a permanent ban from registering again, we store values made from their email address and Google account identifier, converted so they cannot be turned back into the originals. We keep these values even after the person deletes their account, until we lift the permanent ban or the Service ends. The Privacy Policy gives details.
• 8.
  If there is a risk of crime, or if we receive a request based on law, we may cooperate with the police or other public authorities and give them the information they need.
• 9.
  We are not liable for any damage an action causes you, unless we acted intentionally or negligently.

Article 18 (Appeals)

• 1.
  If you disagree with an action, you can appeal it from the action notice using the in-app form. You can do this while suspended.
• 2.
  We aim to give a first reply within 7 days of receiving the appeal. If we cannot decide within 7 days, we will still tell you that we are looking into it.
• 3.
  Appealing does not pause the action. We decide whether to keep, shorten or cancel the action, and we tell you the result and the reason.
• 4.
  If the action was a mistake, we cancel it and correct any leave records, play restrictions and rating deductions it caused.
• 5.
  Even after the review is over, you can appeal again if there is new information.

Article 19 (Play Restrictions for Leaving Games)

• 1.
  If you quit a game partway through, we count it as a leave. In ranked matches, your rating goes down.
• 2.
  If you leave ranked matches and public casual matches repeatedly, you cannot join ranked matches or public casual matches for a certain time. The play guide lists how many leaves trigger this and for how long.
• 3.
  The restriction in the previous paragraph is decided automatically. It is separate from the actions in Article 17.
• 4.
  If you left because of an outage on our side, it does not count as a leave. If we find out later that an outage caused it, we cancel the record and the restriction.

Article 20 (Deleting Your Account)

• 1.
  You can delete your account from the settings screen at any time.
• 2.
  You cannot delete your account while a game you are in has not ended.
• 3.
  When you delete your account, you can no longer log in, and your public profile is closed right away. You cannot undo a deletion.
• 4.
  After you delete your account, we handle your information as follows. The Privacy Policy gives details.

  • (1)
    We delete your email address, your link to your Google account, your profile settings and your follow connections within 30 days of deletion
  • (2)
    We keep your past game results and show your name as "Deleted user"
  • (3)
    We keep records of reports and appeals until the set retention period ends
• 5.
  Deleting your account does not lift a permanent ban. We keep the values in Article 17, paragraph 7 even after you delete your account.

Article 21 (Interrupting and Ending the Service)

• 1.
  We may stop all or part of the Service without notice in the following cases:

  • (1)
    When we carry out maintenance, inspections or updates
  • (2)
    When an outage, disaster, power cut or network problem occurs
  • (3)
    When an outside service we use stops
  • (4)
    In any other case where it is unavoidable for running the Service
• 2.
  We may end the Service. If we do, we will, as a rule, give notice at least 30 days before it ends.
• 3.
  Our liability for damage you suffer from an interruption or the end of the Service follows Article 24.

Article 22 (Intellectual Property)

• 1.
  The rights in the Service's programs, design, text, images, logos, provided avatars and other materials belong to us or to third parties who have allowed us to use them.
• 2.
  You may use the Service for your own personal enjoyment. Beyond that, you may not copy, modify, sell or otherwise use it.
• 3.
  You may stream your own games or make videos of them. When you do, follow Articles 14 and 15 and any separate rules that apply.

Article 23 (What We Do Not Guarantee)

• 1.
  We work to provide the Service reliably. However, we do not guarantee the following:

  • (1)
    That the Service will have no bugs or interruptions at all
  • (2)
    That it will work on every device and browser
  • (3)
    That we will keep game records or Content beyond the retention period
  • (4)
    That other users will behave appropriately
• 2.
  If we find a bug, we will work to fix it.

Article 24 (Our Liability)

• 1.
  If we cause you damage intentionally or through gross negligence, we will compensate you for it.
• 2.
  If we cause you damage through slight negligence (negligence other than intent or gross negligence), we will compensate you only for direct damage that would normally arise, up to 10,000 yen.
• 3.
  If the Consumer Contract Act or another law means that the previous paragraph does not apply, that law applies instead.

Article 25 (Disputes Between Users)

• 1.
  If you have a dispute with another user, settle it by talking with each other.
• 2.
  If there is conduct that breaks these terms, we will take action under Article 17. However, we have no obligation to step in between users to settle a dispute.
• 3.
  The previous paragraph does not release us from liability where we acted intentionally or negligently.

Article 26 (Your Liability for Damages)

If you break these terms and cause damage to us or a third party, you will compensate for that damage. If a third party makes a claim against us and we pay it, this includes a reasonable amount of attorneys' fees.

Article 27 (Personal Information)

We handle your personal information under the Privacy Policy. The Cookie Policy covers cookies and information sent to outside parties.

Article 28 (Outside Services)

• 1.
  When you log in with a Google account, Google's terms and policies also apply.
• 2.
  The sites linked from social media accounts on profiles are run by the operators of those services. We are not responsible for their content.

Article 29 (Notices and Contact)

• 1.
  We send notices to you in one of these ways: an in-app notice, an email to your registered email address, or a post on the Service.
• 2.
  An email notice counts as received when we send it to your registered email address.
• 3.
  You can contact us through the contact page on the Service.
• 4.
  Depending on what you ask, we may not be able to answer.

Article 30 (Changes to These Terms)

• 1.
  We may change these terms in either of the following cases (Article 548-4 of the Civil Code):

  • (1)
    The change benefits users as a whole
  • (2)
    The change does not go against the purpose of the service agreement, and it is reasonable in light of why it is needed, whether its content is appropriate, and other circumstances
• 2.
  When we change these terms, we will announce on the Service what is changing and the date the change takes effect, at least 14 days before that date. For changes that are unfavorable to users, we will announce them at least 30 days before and also send an in-app notice.
• 3.
  The changed terms apply from the date they take effect.

Article 31 (Transfer of Contractual Position)

• 1.
  You may not transfer your position or rights under the service agreement to a third party without our consent.
• 2.
  If we transfer the business of the Service to another company, we may move our position under the service agreement and users' information to the company that takes over. If we do, we will give users notice in advance.

Article 32 (If Part of These Terms Is Invalid)

If any part of these terms becomes invalid under the law, the rest remains valid. We will interpret the invalid part, to the extent the law allows, as close to its original intent as possible.

Article 33 (Language)

The Japanese version of these terms is the original. Versions in English or other languages are translations for reference. If they differ, the Japanese version applies.

Article 34 (Governing Law and Jurisdiction)

• 1.
  These terms are governed by the laws of Japan.
• 2.
  If a dispute about the Service is settled in court, the Tokyo District Court (the court with jurisdiction over the location of our head office) has exclusive agreed jurisdiction as the court of first instance.